Food Corporation of India

MANUAL - II (A)

E.D. (Zones ) / G.M.(Regions)

1. A proper image and effective functioning of FCI vis-à-vis the States, Traders, Millers and exporters is absolutely and exclusively and fully dependent on the actions, directions and the motivation the Executive Director (Zone) and General Manager (Region) provide to their field officers. Inevitably, therefore, the Executive Director (Zone) and General Manager (Region) are expected to maintain close liaison with and assist the State Government(s) and the HQs at the highest level for promoting and safeguarding the interests of the farmer, consumer, trader and the Corporation.

2. If FCI has to bolster its functioning and image as a proactive organization, the Executive Director (Zone) and General Manager (Region) are expected to take day to day decisions in its policies of procurement, movement, storage etc. etc. Flexibility would be the key operational word here; exercise of discretion will be strong point. Further, MP are more or less self sufficient in wheat and rice. All the same, FCI has been lately sending nearly 150 rakes of foodgrains per month to each of these States for meeting their deficit. It has been agreed by the State Govt. and even the General Manager (Region) that if the State makes a little effort

with the help of the FCI, they can easily enhance their procurement, thereby saving carrying cost, storage losses and unwarranted criticism. The only two officers who can really suggest policy and procedural changes in the foodgrains management are the General Manager (Region) and the Executive Director (Zone). These examples show also how the FCI can strengthen its role as Food Adviser to the State Governments.

3. The Executive Director (Zone) / General Manager (Region) is expected to keep his knowledge updated about agricultural production and related matters within his jurisdiction and constantly analyse procurement, storage, preservation and movement aspects for the most cost effective functioning. The above would naturally and inevitably be based on his interaction with the State officials, trade, press, academic institutions and FCI’s experienced field staff.

4. All the divisions of the corporation in the Zone/Region would work under him. The Executive Director (Zone) / General Manager (Region) is expected to exhibit effective superintendence and control on the field staff through inspections and interactions with the public and trade. Their effectiveness, grip and respect would depend on their preparing and using the returns such as MPR/QPR etc. It is expected that these returns would be prepared directly under their supervision.

5. The effectiveness of the Executive Director (Zone) / General Manager (Region) would also be evident from the number of references/individual cases of decision making being received at the HQs from his area. He must ensure that as far as possible the work of the Corporation whether it relates to procurement, preservation of stocks or engineering etc. are to be outsourced. The grip that Executive Director (Zone) / General Manager (Region) would have on his work and what he can contribute will be dependent largely on the number of inspections and corrective measures taken thereafter.

6. The Executive Director (Zone) / General Manager (Region) is expected to analyse the strength and weaknesses, opportunities and threats of the Zone/Region, requirement of staff and their proper deployment keeping in view the turnover and other operations and the activities that can be outsourced.

Genearal Manager/

Deputy General Manager/

Asstt.General Manager 

Genl.Manager/DGM/AGM posted either in the field office or at the HQs is an important cog in the wheel who enables his superiors to make their decision by the inputs that he provides. He is essentially an input provider and therefore must very meticulously apprise himself of facts, figures, precedents etc. related to his division. The above level officer at HQs/Zonal/Regional level is expected to update himself with the statistics and reports being received from field offices or otherwise and must know even the most micro level details of the work of his division.

2. Based on the above information, they are expected to analyse the strength and weaknesses of their work in the Zone, in the Regional Office or at the District Level. These officers are expected to point out whether the areas under their jurisdiction are lax in dealing with Vigilance cases, stock disposal, legal cases, out of court settlement, inventory control etc.

3. To reiterate their most important role, these officers are expected to not merely collect statistics, but with their seniority, experience and skill, analyse and put up to their seniors as to the state of affairs in the various zones, regions and districts.

4. These officers are expected to ensure proper maintenance of all records and documents related to their divisions. They are expected to ensure that data information received is properly entered in the computers in a planned manner so that future retrieval is possible and easy.

5. Principal, Institute of food grains Management, who is in the rank of Manager is expected to direct, manage and control the activities of the Institute. He organizes, administers and conducts programmes for the purpose of orientation and training regarding organization’s policy and routine, and instructions in Business method relating to general management, finance, accounts, quality control, engineering shipping, movement, storage and contract work, etc. He is to ensure that each officer gets exposed on regular basis to the latest and most relevant in the field for better discharge of their functions.

(ii)        He is expected to confer with management and field officers to determine the requirements and needs to chalk out the programmes accordingly. Updates manuals, organizes lectures, management games, visual aids, reference library, case studies etc. for imparting training.

(iii)       Coordinates programmes through meeting with faculties and the trainees, and reviews faculty’s activities and evaluates effectiveness of the training programmes by feedback

(iv)       The Institute will act as an adviser through FCI to the Ministry of CAF&PD.

It is expected that the Institute will advise, guide and regulate the activities of the Zonal Training Institutes.

Area Manager

The Area Manager is the face of FCI for the State govt. authorities, the trader, the exporters and the labour. Keeping the aforesaid role and importance in mind, he is expected to identify all the actions and precautions that are necessary for being a good ‘Store Keeper’ and a good ‘Courier’. Many instructions have been issued for proper maintenance of depots and account keeping, informing the non-officials and the District authorities about the stock position etc. of the depot ensuring that the revenue authorities visit depots in the normal course of their inspections in the area. The Area Manager is expected to study these instructions and comply with them carefully. The officers at the district level and depot level are expected to ensure that their subordinate staff is also accessible, helpful and resourceful.

2. Considerable loss has been caused to the Corporation by the Area Managers not being careful of FIFO principle and has only kept in view the disposal of the grain kept in FCI depots. The entire staff in the district and the depots must be fully conversant with provisions of various manuals and periodicity of returns. More important is close follow up of all changes in data. He would not merely act as a collector of statistics but must analyse the figures/data (MPR/QPR) to check whether and why the operational cost is increasing, whether there is any excessive offtake of stocks in comparison to number of beneficiaries, trend of procurement volumes, the prospects of procurement in the next crop season, procedural bottlenecks resulting in legal or vigilance cases; efforts for out of court settlement, trend of losses etc.

3. He would coordinate the activities of the various sections i.e. QC, Engg., Movt., Labour, Finance, Accounts, IA&PV, inter depot/mandi etc. to achieve the desired results. He must know the micro level details of the work he handles to have an edge over the depot staff and command their respect.

4. His effectiveness would be further judged among other things with the delivery of the maximum stocks ex-rail head to the State Governments. This can be done by understanding and explaining the economics of such operations. This would initially require a high degree of coordination and interaction with the State authorities, providing them advance information so that they can arrange transport etc. and thus persuading them to make advance planning of location of the foodgrains in the state godowns.

5. He must exercise his delegated powers to manage the affairs of his district without referring matters to lower or higher levels and he would be absolutely responsible for the inactions or delayed actions and for the acts of his subordinates.

MANAGER

He functions as a front line Manager in various cadres. He must, therefore, apprise himself of the job contents, manual provisions, procedures, policy of FCI/Government of India , periodicity of prescribed returns/reports to be received from field offices or to be submitted to higher authorities in relation to his assigned work in the offices or depots.

(ii)        He would allocate work to his subordinates and act as their guide and mentor for proper coordination of the work and frequently check registers and records and should be aware of the micro level details of work he handles.

(iii)       He must submit files to the superiors with meticulous scrutiny of data, rule position, precedents, facts and apply his mind for alternatives etc. in the overall interest of FCI to help his superiors in decision making.

(iv)              He would maximize the use of computers in his daily work.

(v)                He would not merely act as statistics collector but would monitor as well to ensure disposal of cases related to his area of work. To illustrate it, Assistant Manager(Legal) would monitor the legal cases and analyse the nature of cases and make efforts for withdrawal of cases for out of court settlements, filling applications for expediting the cases etc.

· While posted in a depot he would

      iv)        Be responsible for the performance of assignments he handles  in  office or in field.